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Disneyland Resort will close March 14, 2020 through the end of March due to concerns over the Coronavirus. Here is what you need to know.
Update: March 27, 2020 Disneyland resort announced it will be closed until further notice.
I cancelled my Disneyland vacation this morning for Spring Break. I was tired of waiting to see what might happen and made the call. Turns out, if I had not cancelled, Disneyland would have done it for me.
Disneyland Closure Due To COVID-19
March 12, 2020 around 1:30 pm Pacific Time, Disneyland Resort announced it will be closing it’s parks and hotels due to the COVID-19 (aka coronavirus).
Here is the official statement from Disneyland Resort:
“While there have been no reported cases of COVID-19 at Disneyland Resort, after carefully reviewing the guidelines of the Governor of California’s executive order and in the best interest of our guests and employees, we are proceeding with the closure of Disneyland Park and Disney California Adventure Park, beginning the morning of March 14 through the end of the month. The Hotels of Disneyland Resort will remain open until Monday, March 16 to give guests the ability to make necessary travel arrangements; Downtown Disney will remain open. We will monitor the ongoing situation and follow the advice and guidance of federal and state officials and health agencies. Disney will continue to pay cast members during this time.
Disneyland Resort will work with guests who wish to change or cancel their visits, and will provide refunds to those who have hotel bookings during this closure period. We anticipate heavy call volume over the next several days and appreciate guests’ patience as we work hard to respond to all inquiries.
Please contact The Walt Disney Travel Company for questions and cancellations at 714-520-5050″
IMPORTANT NOTE: Downtown Disney has also closed now.
UPDATE: March 27, 2020
If you purchased your tickets or vacation package from my partners at Get Away Today and your travel dates are during the closure, you may call them to reschedule your trip, or if needed, cancel completely. One reason I work with them is because they take care of their guests. With that, they are currently waiving reacheduling fees for those affected by the closure. They also offer free cancellations if you have a peace of mind plan, this includes refunding purchases of Disneyland tickets.
This closure will be affecting many who planned to spend spring break at Disneyland, including my own family.
If you are wondering how to talk to your kids about the closure, I did a Facebook livestream sharing how it went down in our house and what tips I recommend. I am sharing a few of my tips below.
How to talk to your kids about the Disneyland closure
Here are a few things I recommend when talking to your kids about the Disneyland closure. Disclaimer: I am not a counselor, etc… just someone who just went through telling my special needs child and five year old twins we are no longer going to Disneyland.
- Don’t put it off. Tell them now. Waiting until the last minute will upset them more. Set them down and explain that you will not be going to Disneyland because it is closing for a couple of weeks or so.
- Be prepared to answer questions about why it is closing, including explaining the Coronavirus. My state has not had a case yet, so this is a little foreign to my little ones that something is going on.
- Don’t use fear to make them okay with the cancellation. I love my husband, but he was like… “you don’t want to get this sickness and bring it back to people we love…” It didn’t help. Instead, explain that Disneyland is being proactive and closing the parks so that they can clean, disinfect, and help stop the spread of an illness that is currently spreading across the country.
- Remind them that this is not a forever closure. Don’t just say “Disneyland is closed.” Explain that it will reopen and you will get to visit another time. If you have an idea of when that will be, maybe start talking about what you look forward to on that trip. Halloween time? Oogie Boogie Bash… Summer 2020 – Avengers Campus. There will be plenty to celebrate later this year at Disneyland.
- Let them have their feelings. My oldest cried. That is okay. I wanted to cry too. Disneyland is a special place to us, and I wasn’t going to tell him he couldn’t be sad.
Questions about the Disneyland Closure
Have questions about the Disneyland closure? Hopefully the answers are right here, but if not, please leave a comment and I will try to answer them.
When will Disneyland close?
Disneyland and Disney California Adventure Park will close on March 14, 2020
The Disneyland Resort Hotels will close on Monday, March 16, 2020
At this time, Downtown Disney does not plan on closing.
How long will Disneyland be closed from Coronavirus?
At this time, Disneyland Resort (excluding Downtown Disney) plans to remain closed through March 31, 2020
What if I had a vacation planned during this time?
If you had a vacation planned during March 2020, you can contact Disneyland Resort at 714-520-5050 if you booked through them.
If you booked through a 3rd party, directly with a hotel, or through Get Away Today, you will need to contact the agency you booked with.
What if I had a vacation planned for the beginning of April?
Hold tight! First, the phone lines are going to be very busy. Second, if Disneyland reopens as planned, it may be the best time to visit. The park will be freshly sanitized, crowds may be low, and you can still experience Disney California Adventure Food and Wine FestivalDisney California Adventure Food and Wine Festival.
What if I just got back from Disneyland?
Disneyland has not had a confirmed case of coronavirus, but I would check with your local health department and follow any CDC guidelines based off travel, your region, etc.
What about my Disneyland tickets?
If you purchased your Disneyland tickets through my partners at Get Away Today they are refundable.
Tickets purchased elsewhere, or through the Disneyland resort, you may not be able to obtain a refund, but those tickets can later be used toward the value of another ticket, or if possible, you can plan another trip before those tickets expire.
Is my off-site hotel closing?
At this time, I have not heard that offsite hotels are closing, though I have reached out to many of my hotel contacts.